This Shipping Policy explains how Omilli Exports manages the transportation of vehicles from the point of purchase to the customer’s destination country. Our goal is to ensure a smooth, transparent, and reliable shipping experience for every client.

Shipping Methods

We work with trusted global logistics partners to offer safe and flexible transport options.
– RoRo (Roll‑on/Roll‑off) — Ideal for standard vehicles; cost‑effective and widely used.
– Container Shipping — Enhanced protection for high‑value vehicles or multiple units.
– Air Freight — Premium option for urgent or specialised shipments.

Each method is selected based on your destination, budget, and vehicle type.

Shipping Timeline

Shipping times vary depending on the destination country, port schedules, and carrier availability.
– Estimated timelines will be provided at the time of booking.
– Delays may occur due to customs checks, weather conditions, or port congestion.
– Customers will receive updates where available from our logistics partners.

Documentation

We ensure all required export documents are prepared and submitted correctly.
– Bill of Lading
– V5C or equivalent ownership documents
– Inspection reports (where applicable)
– Commercial invoice and export declaration

Copies of key documents will be shared with the customer once issued.

Vehicle Preparation

Before shipping, each vehicle is prepared according to carrier and port requirements.
– Basic cleaning and compliance checks
– Removal of personal items (vehicles must be shipped empty)
– Securing of loose parts or accessories
– Fuel levels adjusted to meet shipping regulations

Transfer of Responsibility

Responsibility for the vehicle transfers at the point it is handed over to the shipping provider.
– The carrier assumes responsibility for the vehicle during transit.
– Omilli Exports is not liable for damage, loss, or delays caused by third‑party shipping companies.
– Customers may request marine insurance for added protection.

Import Duties & Clearance

Customers are responsible for all import‑related costs in their destination country.
– Customs duties
– Taxes
– Port handling fees
– Clearance charges

We can provide guidance on typical requirements, but final regulations vary by country.

Tracking & Updates

Where available, tracking information or shipment updates will be shared.
– Some ports and carriers offer online tracking
– Others provide periodic status updates through our logistics team

Failed or Delayed Collection

If a vehicle is not collected on time at the destination port:
– Storage fees may apply
– Additional charges may be incurred for extended handling
– These costs are the responsibility of the customer