These Terms & Conditions outline the rules, responsibilities, and expectations for using the Omilli Exports website and services. By accessing our site or engaging with our services, you agree to comply with these terms.

Use of Our Website

The content on this website is provided for general information and may be updated or changed at any time.
– You agree not to misuse the website or attempt to disrupt its functionality.
– All images, text, and branding remain the property of Omilli Exports and may not be copied or reproduced without permission.

Service Agreements

When you request a quotation, place an order, or engage our services, you enter into a service agreement with Omilli Exports.
– All quotations are valid for a limited time and may change based on market conditions.
– Orders are only confirmed once payment has been received and verified.
– We reserve the right to decline or cancel any order where necessary, including cases of suspected fraud or incomplete information.

Vehicle Information & Accuracy

We aim to provide accurate details for all vehicles listed or sourced.
– Vehicle descriptions, specifications, and pricing are based on information available at the time of listing.
– Omilli Exports is not responsible for minor variations in colour, condition, or features that may occur due to supplier updates or transport conditions.
– Used vehicles are sold based on their documented condition, inspection reports, and available history.

Payments & Fees

All payments must be made through approved and secure channels.
– Payment terms will be clearly stated in your invoice or agreement.
– Additional fees may apply for shipping, customs, inspections, storage, or late payments.
– Failure to complete payment within the agreed timeframe may result in cancellation of the order.

Shipping & Delivery

We coordinate shipping through trusted logistics partners.
– Shipping timelines are estimates and may vary due to port delays, customs checks, weather, or carrier schedules.
– Risk transfers to the customer once the vehicle is handed over to the shipping provider, unless otherwise agreed.
– Customers are responsible for all import duties, taxes, and clearance fees in their destination country.

Cancellations & Refunds

Cancellation policies depend on the stage of the order.
– Orders already purchased, processed, or shipped cannot be cancelled.
– Refunds, where applicable, will be processed according to the terms of your agreement and may exclude non‑recoverable costs.

Liability

Omilli Exports is not liable for:
– Delays caused by third‑party shipping companies, customs authorities, or external events.
– Losses arising from inaccurate information provided by the customer.
– Any damage occurring after the vehicle has been handed over to the shipping provider.

We operate with transparency and professionalism, but certain factors—such as global logistics and customs processes—are outside our direct control.

Referral Programme

Participants in our Paid Referral Programme must provide accurate information.
– Referral rewards are issued only after the referred customer completes a verified transaction.
– Fraudulent or duplicate referrals will not be accepted.

Changes to These Terms

We may update these Terms & Conditions to reflect changes in our services or legal requirements.
– The latest version will always be available on this page.
– Continued use of our website or services indicates acceptance of any updated terms.

Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom, United Stated and Canada. Any disputes will be handled under UK. USA and Canada jurisdiction.

Customer Guarantee

Every customer deserves a service they can trust. At Omilli Exports, we stand behind the quality of our vehicles, the transparency of our process, and the professionalism of our team. Our Customer Guarantee outlines the standards you can expect whenever you buy, sell, import, or export a vehicle with us.

Quality Assurance

Every vehicle we source undergoes thorough checks to ensure it meets our quality standards.
– Verified mileage and service history
– Professional inspection reports where applicable
– Accurate descriptions and transparent condition details
– Trusted suppliers and auction networks

Transparent Pricing

We believe in clear, honest pricing with no hidden surprises.
– Full breakdown of costs before any commitment
– Clear explanation of shipping, documentation, and service fees
– Market‑accurate valuations and fair pricing for all vehicles

Secure Transactions

Your safety and peace of mind are essential.
– Payments handled through secure, approved channels
– Documentation verified before shipment
– Identity and fraud checks to protect both parties

Reliable Shipping & Handling

We work with reputable logistics partners to ensure safe and timely delivery.
– Multiple shipping options including RoRo and container
– Tracking updates where available
– Careful handling and preparation of vehicles before dispatch

Professional Support

Our team is committed to providing a smooth, stress‑free experience.
– Clear communication from enquiry to delivery
– Dedicated support for import/export requirements
– Guidance on documentation, customs, and compliance

Commitment to Resolution

If an issue arises, we address it promptly and professionally.
– Fair review of concerns or discrepancies
– Solutions based on evidence, documentation, and industry standards
– A customer‑first approach to resolving challenges